In the current competitive, integrated approach to supply chain management and distribution network design, especially in conditions of uncertainty, in order to ensure timely needs of customers in terms of savings in costs and raise the level of customer service, in recent years. Estimating the stochastic demand for transportation distribution networks is a crucial factor in transport planning ...

We consider the scenario of a multimodal memoryless market to sell one product, where a customer’s probability to actually buy the product depends on the price. We would like to set the price for each customer in a way that maximizes our overall revenue. In this case, an exploration vs. exploitation problem arises. If we explore customer responses to different prices, we get a pretty good idea ...

This study mainly focuses on the risk evaluation of customer integration in new product development. Customer integration in product innovation projects has been widely recognized a best practice to enhance innovation success rate and reduces the development cycle time, but it also has many potential risks including loss of know-how, much dependence on customer, and limitation to incremental in...

today, electronic banking has essential role in banking industry. challenges facing banking industry led to banks make to use electronic banking and delivery services and products throughout electronic banking. moreover, they are trying to understand their customers' needs and everyday increase service quality throughout electronic banking. this research tries to investigate effect of cust...

Numerous health websites are developing rapidly in China and the competition is fierce between these websites. In order to win the competition, the websites operators need to satisfy their customers to attain more market shares. But few attention has been paid to factors affecting customer satisfaction and loyalty on these websites. As a result, the paper aims to empirically explore the factors...

This communication addresses the integration of the supplier capacity in the procurement planning process of a customer within a supply chain. Since this supply chain evolves within an uncertain environment, uncertainties may be due to an ill-known demand (prevision) and to the customer production system (scraps, imprecise processing time...). Thus, we propose a collaborative process where the ...

The Indian telecom sector has been met with competitive pressure after deregulation. Many key developments took place in the early 2000. The telecom service providers are expected to struggle with complex issues of new technologies, and value added services through continuous innovations. Though many service industries are affected by the churn phenomenon, the problem is extremely acute in the ...

Distribution network design as a strategic decision has long-term effect on tactical and operational supply chain management. In this research, the location– allocation problem is studied under demand uncertainty. The purposes of this study were to specify the optimal number and location of distribution centers and to determine the allocation of customer demands to distribution centers. ...