Service network design problems arise at airlines (passenger and cargo), trucking companies, railroads, etc., wherever there is a need to determine cost minimizing routes and schedules, given constraints on resource availability and level of service. We focus on a particular service network design application, namely, the express shipment delivery problem, and we develop models and a solution t...

the study discusses the traditional and online procedures and outlines of sdi service. the paper has also taken an initiative to formulate an exact matching technique between user’s subject interest and document profile with exploration along with electronic delivery of voluminous information technique. it also discusses some standard features and model of user profile. finally, the paper explo...

The availability of networked software services is an increasingly important quality of service issue. A service user gauges service availability in terms of initial access time and subsequent service delivery time. This paper develops – from a user perspective – a quality of service framework for the availability of networked software services. The paper utilises this quality of service framew...

This paper presents the architecture and implementation of a multi-service streaming system for broadcast of MPEG4 elementary streams. The proposed system promotes the use of the push channel model for information distribution [1]. The system architecture accommodates two main layers for broadcast service management and media delivery. The broadcast service management layer uses the publisher-s...

3D printing services are appearing, allowing consumers or businesses to order custom parts for delivery within a quoted lead-time, regardless of design specification. The manufacturer’s problem is to ensure that customers receive their goods on time, while capacity costs (including overtime costs) are kept low. We introduce a performance measure called the service rate, analogous to the fill ra...

Considering the empowered customer interacting with technology-based self-services, temporal and spatial access can be argued to influence service delivery. However, service management models have not considered the value of the service delivery at various locations and time frames not controlled by the service provider. Consequently, by arguing that time and location are explicit value dimensi...

Enabling Quality of Service (QoS) for End-to-End real-time multimedia content delivery across heterogeneous P2P networks is challenging but vital for the efficient service provision. In this paper, we present an admission control based for the real-time multimedia streaming over Service Provider (SP) driven peer-to-Peer (P2P) networks. SP-driven P2P networks are the P2P networks where network p...

The proliferation of real-time multimedia services has triggered attempts by service providers to seek ways to reduce the cost of managing those services, while satisfying customer demands for the resources involved in the service delivery. A key issue is to avoid costly service interruptions in such real-time multimedia services. In this paper, we propose the use of the inventory control appro...