Problem based learning (PBL) has been introduced at Victoria University (VU) into its undergraduate engineering programs. PBL represents a radical change and requires substantial effort and commitment to adapt traditional practices in response to the challenges of PBL and related communication needs of a diverse student population. Furthermore, professional bodies, such as Engineers Australia, ...

The presence of diverse language skills within health staff provides opportunities to better meet the needs of a multicultural population. A cross-sectional survey of all staff within the South Western Sydney Area Health Service was undertaken to compare language skills with population needs and examine the context of language use. Thirty-one per cent of staff (n = 964) were bilingual or multil...

Training in Dialectical Behavior Therapy (DBT) skills coaching is desirable for staff in psychiatric settings, due to the efficacy of DBT in treating difficult patient populations. In such settings, training resources are typically limited, and staff turnover is high, necessitating brief training. This study evaluated the effects of a brief training in DBT skills coaching for nursing staff work...

ECEC qualifications indicate the recognised level and types of knowledge, skills and competencies that ECEC staff have received. Formal education in ECEC refers to the level and type of education that ECEC staff pursue to acquire such knowledge, skills and competencies to work in the sector. Professional development provides opportunities for staff who are already working in the sector to updat...

BACKGROUND In the era of deinstitutionalization, increasing numbers of schizophrenia patients reside and receive rehabilitational treatment within the framework of community hostels. The quality of staff-patient relationships is a crucial determinant of the rehabilitational process outcome. METHOD This study examined the characteristics of 56 schizophrenia hostel residents, measured the degre...

BACKGROUND This study reflects on the development and teaching of communication skills courses in additional national languages to health care staff within two primary health care facilities in Cape Town, South Africa. These courses were aimed at addressing the language disparities that recent research has identified globally between patients and health care staff. Communication skills courses ...

The National Service Framework for Older People states that older people's care in hospital should be delivered by staff who have the right set of skills to meet their needs. This article outlines an innovative project to enhance the knowledge and skills of staff in Portsmouth Hospitals NHS Trust.

Although research indicates communication is important among information systems (IS) staff, users, and managers to ensure successful development projects, the ineffective communication skills of IS staff are often cited as a possible cause of failed IS projects. To develop effective systems, communication between IS users and systems developers is important throughout the development process, ...