Trade unions seek to tackle developments in the economic and social context of employment, as well as addressing changing membership priorities. Recent debate about union organisation and operation, particularly at a local level, has centred on an examination of the ways in which unions have been challenged by developments in the composition of managerial hierarchies and approaches, work and em...

Purpose – The purpose of this paper is to understand and provide an empirical illustration for how electronic commerce (EC) tools are used to redesign business relationships. The amount and quality of EC tools have mushroomed and the use of these to redesign and digitize relationships is still a relatively under-researched area. Most of the current research is conceptual in nature and empirical...