The operations system strategic role are being reviewed, motivated by a growing demand for the operations system integration, flexibility and innovation. Generally, the organizations’ strategy is studied in the dimensions of its content and process. The process dimension is frequently related to the formulation process; however, it could be extended to deal with its management process – the ope...

The World Bank Group in 2013 made the elimination of extreme poverty by 2030 a central institutional focus and purpose. This paper, based on an evaluation conducted by the Independent Evaluation Group of the World Bank Group, examines how, and how well, the Bank uses feedback loops to enhance the poverty focus of its operations. Feedback loops are important for every element of the results chai...