The main purpose of this paper is to evaluate a set of theory-grounded User Experience (UX)-related measures which are supposed to persuade course designers of particular UX-related problem areas based on a specific feedback format. Specifically, two online surveys on a university online course were conducted with the former focusing on the quantitative ratings and the latter on qualitative com...

Measuring information systems (IS) success has been and is of great interest to both researchers and practitioners. This article examines multidimensional approaches to measuring IS success and explores the current state of IS success research through a literature review and by classifying empirical articles that were published between 2003 and 2007. Based on a total of 41 academic journal and ...

IS Success Model by DeLone and McLean (1992, 2003) has been used to explain how information systems create value for organizations. However, IS Success Model does not fully address how users perceive value of an information system. It assumes that the information quality, system quality, and service quality automatically generate user satisfaction. Users will not be satisfied with information s...

1. INTRODUCTION Information technology (IT) has been viewed by enterprises worldwide as a vital tool in improving efficiency and competitiveness. In the last decade, many companies have turned to information systems, usually known as enterprise resource planning (ERP) systems, to respond to competitive pressures and market opportunities (Bingi, Sharma and Godla, 1999). The implementation of ERP...

This study investigates relative importance of website success factors in selecting the most preferred website. To identify relative importance of website success factors and to rank alternative websites with respect to success factors, Updated Delone and McLean Information System Success Model is extended through applying an analytic network process (ANP) approach. A field study with 383 acade...

Intranet is widely used for internal access, analysis and exchange of organisation accounting and control information. As a tool of information communication, intranet use affects the information characteristics of content presentation in Management Accounting Systems. Management Accounting Systems incorporate the structure, processes, tools, and techniques for the provision of information to a...

This research in progress paper proposes a parsimonious IS success model for cloud computing to measure business benefit, based on the 2003 Delone and McLean IS Success Model and subsequent IS success research. Early adopters of new technology, such as cloud computing, are a rich resource of information to identify benefits for later adopters. The primary constructs of our model focus on the ov...

This paper assesses the role of e-government service quality in the creation of public value from the citizen perspective. By assessing the added value of e-government services through a public value lens we aim to explore more deeply how e-government service quality impacts on public value creation. We propose a conceptual framework based on the theoretical perspectives of public value and e-s...

The objective of this research-in-progress paper is to investigate the employees’ intention to use mobile ERP under the effect of computer self-efficacy in regular-ERP firms. Mobile ERP, business software that integrates core business functions into a single system, has been increasingly penetrating the ERP market but to the best of our knowledge there is no study has examined its usage intenti...

Global e-retailing continues to soar in popularity, but scant attention is being paid to the role of translation. This paper proposes a study investigating whether improving translated information quality of product descriptions increases the customers’ information satisfaction, while reducing the perceived product risk, which in turn improves their intention to use an online shopping website. ...