Supply chain disruptions, such as floods and unforeseen events, have historically caused severe economic environmental consequences, emphasizing the need for risk mitigation strategies to improve organizational performance. The multi-dimensional nature of these risks necessitates comprehensive classification identification inform effective managerial decisions. This study reviews role GSCM prac...

Measurement of entire supply chain performance is an important issue, because it allows for ‘tracking and tracing’ of efficacy and efficiency failures and leads to more informed decisionmaking with regards to chain organization. The ultimate aim of implementing a performance measurement system is to improve the performance of the organization. If supply chains can get their performance measurem...

While information technologies have been taken as the competitive tool in improving supply chain performance, its investment cannot guarantee to meet firms’ performance expectations. Our understanding about the mechanisms by which IT affects supply chain performance remains unclear. Based on the perspective of dynamic capabilities theory, we derive a model to examine the effects of a firm’s IT ...

This paper aims to present a theoretical framework for performance measurement of supply chain quality management (SCQM). A review of the literature on supply chain quality management, supply chain and quality management was conducted to develop key performance measurements related to six areas of integration between quality management and supply chain management environment: leadership, contin...

The concept of process maturity suggests that a process has a lifecycle that is assessed by the extent to which it is defined, managed, measured, and controlled. Organisational policies, standards, and structures are institutionalised as organisations increase their process maturity, leading to higher levels of process capability. This concept has been applied to supply chains by researchers th...