This paper asks when and why countries over 129 countries chose to establish new independent telecom regulators and over 109 countries privatized incumbent telecom operators during the 1990s. Using a Weibull multivariate hazard model, this paper analyzes the timing of establishing a separate regulator and privatizing the telecom incumbent in 184 countries from 1975-2004. While much of the conve...

This paper presents location based service for telecom providers. Most of the location-based services in the mobile networks are introduced and deployed by Internet companies. It leaves for telecom just the role of the data channel. Telecom providers should use their competitive advantages and offer own solutions. In this paper, we discuss the sharing location information via geo messages. Geo ...

Pavlos Paraskevopoulos University of Trento, Italy, Telecom Italia SKIL [email protected] Thanh-Cong Dinh University of Trento, Italy, Telecom Italia SKIL [email protected] Zolzaya Dashdorj University of Trento, Italy, Telecom Italia SKIL, Fondazione Bruno Kessler [email protected] Themis Palpanas University of Trento, Italy, [email protected] Luciano Serafini Fondazione ...

Global competition is fierce. Especially, it is in the telecom market. It is a more and more difficult task for retaining profitable customers for a telecom company. In this paper, a retention system based on the customer intelligence is introduced. The system was successfully used for one telecom company in China to get 'how to' for effective retention.

Yunnan Telecom believes that as the business model for telecom operators gradually transitions from a traditional resource-based model to a user-based model, the status and importance of its telecom business operations support system (B/OSS) continually rises. B/OSS is an IT system for telecommunications networks that focuses on handling customer-related processes such as taking orders, process...

Abstract The telecom market competition is more and more fierce today. It is very important to implement scientific and effective customer satisfaction evaluation for telecom enterprises to make management strategies and tactics. This thesis based on customer experience chain and by applying Analytic Hierarchy Process, set up the comprehensive evaluation model of customer satisfaction. Taking o...

A database for telecom applications must satisfy the same demanding requirements as the other components in the telecom network with respect to availability , scalability, and real-time performance. Unfortunately it is diicult to provide state-of-the-art real-time service without sacriicing the other. ClustRa is a parallel and distributed telecom DBMS designed as a careful balance between these...

We describe a light-weight, Java-based framework for SIP servlet 1.1 containers that enables the development of modular, reusable telecom features suitable for integration into converged services. We show how the framework supports interaction between a feature and its external environment and how it facilitates the discovery task in different scenarios. We also discuss how the framework enable...