excellence synergic index (esi) is a new method for the excellence measurement. this technique is a causal method. esi method was developed for studying the relations and interaction of excellence criteria and organizational pathology. by “esi”, it is possible to measure the performance excellence of any service enterprises, to diagnosis organizational pathos and to propose problem-solving an...

background: infertility has potentially inappropriate effects on quality of life in infertile couples. various general and specific questionnaires have been structured for assessing different aspects of quality of life in infertile men, women, or couples. the present systematic review was designed to assess these questionnaires and also identify different factors affecting infertile couples bas...

background: health system pharmacies, like other health care professional, practice under a number of mandated stan­dards. basic concepts of quality assurance (qa) standards should be applied to hospital pharmacy practice. the survey re­ported here is to assess qa system implementation and its standard indicators observation in tehran university of medical sci­ences (tums) hospitals' pharmacies...

INTRODUCTION/OBJECTIVE To produce the Brazilian version of Penn Shoulder Score (PSS) designated to measure pain, satisfaction, and function of patients with shoulder painful musculoskeletal conditions. PATIENTS AND METHODS The Brazilian version development of PSS questionnaire was based on the protocol proposed by the American Academy of Orthopaedic Surgeons (AAOS) and International Quality o...

abstract introduction: noise exposure is the most common cause of tinnitus. a comprehensive assessment of tinnitus and its impact on the quality of life cannot be achieved merely by evaluating the psychoacoustic characteristics of tinnitus. this study aimed at exploring the potential relationship between tinnitus psychoacoustic characteristics and the resulting handicap. materials and methods: ...