making decision has become one of the most challenging responsibilities of managers in recent decades. finding the optimum solution for multiple criteria decision making problems is complicated. notably, multiplicity of decision making indices accompanied by variability in quantitative and qualitative measures aggregates the complexity of decisions. operations research (or) and multiple criteri...

Assessment in the mental health area is a mechanism able to generate information that positively helps decision-making. Therefore, it is necessary to appropriate on the existing discussions, reasoning the challenges and possibilities linked to knowledge production within this scientific filed. A systematic review of publications about the Brazilian scientific production on mental health service...

background and objectives: evidence increasingly highlights the impact of emotional intelligence in managers on the productivity and performance of their organizations. given the importance of decision-making in the management process, this study explored the relationship between emotional intelligence and decision-making quality in hospital managers. methods: a cross-sectional questionnaire-ba...

conclusions the analysis of the findings of the present study through considering the defined categories demonstrated that, to modify and correct the turbulent atmosphere-based management, several important measures are required and need to be continually monitored. results the result of data analysis was the theme “turbulent atmosphere-based management,” which consists of five categories as fo...

in this ever-changing business scenario, the manufacturing product industries have to be in position to rec-ognize the ever changing pulse and demands of the market. customer satisfaction and quality management has become a strategic issue for companies in the new millennium. quality function deployment (qfd) lit-erature suggests that building up the house of quality (hoq) is not a difficult ta...