the rapid growing of information technology (it) motivates and makes competitive advantages in health care industry. nowadays, many hospitals try to build a successful customer relationship management (crm) to recognize target and potential patients, increase patient loyalty and satisfaction and finally maximize their profitability. many hospitals have large data warehouses containing customer ...

conclusions the duties of social workers have been defined in the three domains of psychosocial health, psychosocial treatment and psychosocial rehabilitation. results the findings of the research indicate that social work headquarters have had a weak performance in introducing social work as a specialized profession. their performance in establishing relationship with scientific centers has be...

introduction: emergency department is one of the most important hospital wards that offers emergency services to unstable patients 24 hours a day, 7 days a week. however, the way the services are offered reflects the general status of the hospital since patients with the most serious problems frequently refer to the emergency department. emergency department waiting time is one of the indices u...

introduction: hospital information system (his) is a computerized system which is used as an electronic tool for patient information management and plays a significant role in providing quality health care services. therefore, his users' satisfaction about the quality of the services offered is crucial in assessing and more importantly improving the technical aspects of the system. on the other...

introduction: efficient use of information systems in provision of health services is very important for achieving efficiency, effectiveness and service quality. in this study the various aspects of clinical information systems implementation and estimate of one of main users' knowledge about these systems in hospitals was investigated. methods: this study was conducted in two-stages: in the fi...

introduction: hospital has a complex and special structure and the important question that hospital management facing with is how technology can change structure. in the near future, no factor like it is able to change the structure of organization. this research is a way to know the effect of it on triple dimensions of organization structure includes complexity, formalization, and centralizati...

how to cite this article: chiabi a, nguefack s, mah e, nodem s, mbuagbaw l, mbonda e, tchokoteu pf, doh a. risk factors for birth asphyxia in an urban health facility in cameroon. iran j child neurol. 2013 summer; 7(3):46-54. objective the world health organization (who) estimates that 4 million children are born with asphyxia every year, of which 1 million die and an equal number survive with ...

background and objectives: evidence increasingly highlights the impact of emotional intelligence in managers on the productivity and performance of their organizations. given the importance of decision-making in the management process, this study explored the relationship between emotional intelligence and decision-making quality in hospital managers. methods: a cross-sectional questionnaire-ba...

background and objectives: standard clinical documentation is an integral part of quality patient care. this study aimed to explore compliance of two iranian teaching hospitals with the clinical documentation standards.   methods: a total of 400 records were surveyed. data were collected using a checklist of standard measures. the checklist comprised 15 items selected from relevant guidelines...

the history of hospital construction is primarily divided into pre-islamic and isalmic periods; the latter also witnessed the emergence of european and american hospitals after the arrival of western medicine in iran. kerman morsalin hospital, belonging to church mission society hospitals, is an example of such hospitals built under the supervision of british doctors in iran. this hospital, lis...