S ince the days of Florence Nightingale and Clara Barton, the scope of nursing (and its image) has changed. As Emergency Medical Technicians (EMTs), Licensed Practical Nurses (LPNs), medical assistants, and many other allied health professionals enter nursing school and change the image of nursing, nursing faculty have been challenged to address the needs of these students. I interviewed some o...

Many people regard their doctors with ambivalence, or sometimes even hostility. We often leave the doctor’s office dissatisfied and resentful. The pressure is apparent—there is never enough time to talk about our ailments. Obviously the doctor’s patient load is often too heavy. Furthermore, the situation is aggravated by the doctor’s inability to communicate concern for our problems. 1 Doctors ...

conclusions according to the results, there was a direct correlation between access to physical space in ed and waiting time. in addition, improving the physical access did not necessarily result in shorter waiting time. therefore, to improve triage process, improvement of waiting time indices, and modifying forms of work process in ed are recommended. results the correlation between the waitin...