Process-Aware Information Systems (PAIS), such as workflow systems, support organizations in optimizing their processes by increasing efficiency and structure. In such systems, the inclusion of humans beyond the typical concept of roles has not yet been paid much attention to. However, a tighter integration of human resources can be beneficial for both, employees and employers. Our contribution...

The customer relationship management (CRM) system has been touted as a primary tool for supporting frontline employees’ personalized services tasks. Although a number of studies have highlighted the critical role of CRM systems in organizational performance, the link between CRM systems and individual work performance is still under investigation. In order to fill this research gap, the current...

BACKGROUND Increasing life expectancy and decreasing fertility have led to a shift in the workforce age structure towards older age groups. Deteriorating health and reduced work capacity are among the challenges to retaining older workers in the labour force. AIMS To examine whether workplace interventions to facilitate work among employees with health problems or reduced work capacity affect...

Banking, like other services, has become one of the highly competitive sectors in India. The banking organizations, since the beginning of this decade, have been facing greater challenges in terms of technological revolution, service diversification and global banking. Stress is unavoidable on the part of the employees as the systems, procedures; techniques are getting complicated with the use ...

Advancement in information system leads organizations to apply e-learning system to train their employees in order to enhance its performance. In this respect, applying web based training will enable the organization to train their employees quickly, efficiently and effectively anywhere at any time. This research aims to extend Unified Theory of Acceptance and Use Technology (UTAUT) using some ...

Current study aims to critically investigate the impact of HR practices on organizational commitment of employees in the Banking Sector of Pakistan. The impact of training, compensation, performance evaluation, and promotion practices have been assessed on affective, normative and continuance commitment of employees via 12 hypotheses. Survey methodology was adopted via using structured question...

Cohesive subgroups in complicated employee relationships are commonly discovered and organised when personnel managers need to efficiently execute a job rotation. This provides employees with a better work life quality and encourages them to work more efficiently. Rearranging a small number of employees using electronic computation can be easily accomplished, but rearranging a larger number of ...

Objective: A 12-month wellness program was provided for employees of a major employer in the Orlando area. Methods: The program involved screening and measurement of baseline indices, educational sessions, telephonic support, quarterly laboratory monitoring, and provision of glucometers and test strips. Results: For the 73 enrolled employees with prediabetes, serum hemoglobin A1c levels—mean (s...

It has been debated that employees in a government or public ownership agency may perceive less need for growth opportunities or high-powered incentives than is the case for employees in private organizations. This study examined employees' job autonomy in government-run community health centers, its predispositions and its relation to their work outcomes. A cross-sectional study was conducted ...

This study aims to examine the mechanism of shared capitalism operation at the individual level. Building on both psychology and economic literatures, this study anticipates that shared capitalistic practices influence employees' feeling of ownership, which mediates the relationship between shared capitalism plans and employees' attitudes of job satisfaction and organizational commitment. Furth...