background: burnout, a phenomenon that is of interest for both individuals and organizations, is characterized by decreasing energy, power and resources in the presence of excessive demands. nurses are more prone to develop burnout due to both the emotional nature of their jobs as well as patients' demand. the present study was aimed to assess burnout among nurses working in the iranian ho...

Background and Objectives: The reliability of hospital assessment results depends on the appropriateness of the indicators used. In this study, we systematically review the literature to identify the major indicators of hospital performance evaluation, as employed in performance assessment literature. Methods: Literature databases including PUBMED, Scopus, Science Direct, Google scholar, DOJA, ...

Despite their size and complexity, mental hospitals have been scarcely touched by the management methods revolution of the last decade. The factors which complicate the use of new techniques in hospital management are not insurmountable.

background and objectives: hospitalbranding is a new concept in iran that requires focused attention in order to enhance economic performance of health care delivery system. this study aimed to develop a conceptual framework for initiation and promotion of public teaching hospital brand in an iranian context. methods: a comparative study of hospital branding in eight pioneer countries revealed ...

background: workplace violence has become an issue of increasing concern. residents are often the first physician that patients will meet them. objectives: we conducted this study to evaluate workplace violence against medical residents in iran. materials and methods: in a cross sectional questionnaire based study we asked 1107 medical residents about violence exposure during past 12 months. re...

background and objectives: job satisfaction is a critical factor in attracting and retaining nurses. although many studies have dealt with nurses’ job satisfaction, rapid transformation of the community and health systems can alter the factors influencing this issue, hence calling for continuous monitoring of job satisfaction as perceived by nurses. built on this necessity, the present study wa...

conclusions the findings showed the moderate preparedness of the hospitals in the northern provinces to deal with disasters. case presentation this cross-sectional study was carried in 2011 and all of the hospitals which were located in the northern areas of iran were investigated through the census method. the data collection instruments were self-administered managers’ awareness questionnaire...

introduction: quality of health services is the rate of achievement to the most desirable resultants of health, so that provided services are effective, efficient, and affordable. thus, quality evaluation can be an important source of information for recognition of problems and favorable plans in provision of treatment services. method: in this cross-sectional study, criteria of quality in hosp...

Background and Objectives: Effective communication between managers and staff is a prerequisite to organization success. Cultural competence is key to effective communication. The aim of this study was to survey cultural competence in managers of selected hospitals.   Methods: Twenty teaching hospital managers and four private hospital managers of senior level participated in the study. Data ...