The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context. Specifically, we survey 1,100 employees of a medium-sized city government in the United States ...

during many years after second world war, keynos and welfare economy dominated europe and many other countries. transpiring the depression in 1970's and welfare government failure, market economy was observed by west politicians and voters. hayek was one of the few intellectuals who theoretically and practically opposed the welfare and keynes government by raising the economical spontaneou...

the current research aims to identify and prioritize the factors affecting public trust in government agencies in tehran. for this purpose, 39 variables that affect public trust were extracted by reviewing the literature of the context, then, they were used for preparing the questionnaire. research methods are descriptive, exploratory, applied and fieldwork. validity and reliability of the ques...

Information and communication technologies provide governments with new and powerful tools, which enable better and faster communication with citizens. The readiness of citizens to participate in e-Government is crucial for the latter’s diffusion and consolidation. The use of e-Government services depends on various factors such as ease of use, proficiency, accessibility and civic engagement. P...

We analyze the role of government intertemporal budget policies in a growing open economy including nominal assets in the presence of an upward sloping supply of debt. This introduces transitional dynamics that influence the effects of government policy instruments on the long term fiscal liability. In particular, shifts in capital income taxes can lead to dynamic scoring effects through the ev...

Similar to other developing countries, Jordan started a national e-Government initiative aiming to streamline government procedures and make information and government services available to business and citizens online. This paper presents the results of a pilot study that aims to assess factors which could influence the awareness and use of e-Government services in Jordan. It investigates issu...

Developing countries are facing immense challenges in moving to electronic forms of government (e-Government) for integrated service provision. This research considers an Asian economy, within an underdeveloped context, through a particular focus upon Pakistan. This region, over many years, has experienced economic and political instability, poor governance and deteriorating government institut...

Background Routine immunization coverage in Nigeria has remained low, and studies have identified a lack of accountability as a barrier to high performance in the immunization system. Accountability lies at the heart of various health systems strengthening efforts recently launched in Nigeria, including those related to immunization. Our aim was to understand the views of health officials on th...

this paper discusses e-government, in particular the challenges that face adoption of e-government in Saudi Arabia. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. egovernment services still face many challenges in...

Electronic Government (e-government) is a rapidly growing field that gets increasing attention from practitioners and researchers around the world. This attention comes from various disciplines, including public administration, information systems, computer science, political science and organisation research. Over the last decade the field has been maturing, with its own research programs, ded...