current research examines the impact of perceived justice (including distributive justice, procedural justice and interactional justice) on perceived service quality and customer behavioral intentions (including word of mouth, trust and revisit intention).statistical sample comprises 120 customers of iran insurance company in shiraz holding automobile insurance and have record of visiting the c...

BACKGROUND Despite advances in science and technology, human resources are of the major capital for organizations. Workforce retention is required to improve organizational efficiencies. OBJECTIVE Therefore, in this study, the relationship between organizational justice (as one of the most influential factors) and turnover intention was investigated. METHODS This descriptive-analytic study ...

This field study linked multiple dimensions of procedural justice to working nurses’ (N 1⁄4 198) agreement to permit their names to appear in recruiting advertisements for their employer. Using a longitudinal design, surveys were completed at two different times. After controlling for differences in gender, tenure, job involvement, and distributive justice; nurses who perceived higher procedura...

Leong and Silva have likened the sexually violent predator (SVP) laws to fictional serial slashers in horror movies. Like Jason in Friday the 13th, these cannot be vanquished and reappear in sequel after sequel, meaner and naughtier. The latest episode of the SVP trilogy premiered on January 22, 2002, in the chambers of the U.S. Supreme Court. The analogy with serial slasher movies, although on...

Over the past 20 years increasing interest has been given to children's rights that grant special protections to children living apart from their biological parents. The Adoption Assistance and Child Welfare Act of 1980 was promulgated to prevent unnecessary removal of children from their original families and to ensure permanency when return to their families could not be secured. The psychiat...

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This Article explores the institutional characteristics of the U.S. Court of Appeals for the Federal Circuit and places the court’s role in context. The most important institutional question facing the court today involves choosing between two approaches to implementing its special role in the patent system—in one, the court acts as a “decider” of cases, and in the other, it acts as a “manager”...

Today, quality is part of our practice. Anaesthetists are involved in a medical science and want to be excellent at it. Anaesthetists are also involved in departmental organisation and are providers of care, a service to the patients. Quality is a method to obtain efficiency (efficacy and economical advantages). We consider our patients no longer as such, but as health-customers. Anaesthetists ...

OBJECTIVE Organisational justice has been proposed as a new way to examine the impact of psychosocial work environment on employee health. This article studied the justice of interpersonal treatment by supervisors (the relational component of organisational justice) as a predictor of health. DESIGN Prospective cohort study. Phase 1 (1985-88) measured relational justice, job demands, job contr...

one of factors which distinguishes today’s organizations is having employees who are internally and psychologically empowered, so imcreasing it is an important program for all the pioneering organizations. in this research the effect of four-dimensional model of organizational justice - distributive justice, procedural justice, interpersonal justice and informational justice – on psychological ...