A Conceptualisation of Crowd Knowledge

نویسندگان

چکیده

Abstract Propelled by digitalisation, crowd knowledge (CK) has gained popularity alongside a plurality of related crowd-based concepts (crowdsourcing, wisdom crowds and collective intelligence), resulting in an inconsistent understanding the terms their application. Based on structured literature review, we conceptualise CK develop formal definition, which is then evaluated using artefacts different crowd-related platforms differentiation criteria relation to participants, context, purpose process. The paper posits that conceptually from concepts, due its dynamic nature instantiation form artefact requires specific context unique knowledge-creation Furthermore, discuss how concept associated relates established management such as assets flow epistemological into tacit explicit elements. article contributes conceptualisation therefore improves existing implementations supports prudent design future systems.

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ژورنال

عنوان ژورنال: Information Systems Frontiers

سال: 2021

ISSN: ['1572-9419', '1387-3326']

DOI: https://doi.org/10.1007/s10796-021-10176-y