A US Client’s learning from outsourcing IT work offshore
نویسندگان
چکیده
منابع مشابه
A US Client's learning from outsourcing IT work offshore
Based on 45 interviews and significant documentation, we explore the offshore outsourcing experiences of a US-based biotechnology company. This company offshore outsourced 21 IT projects to six suppliers in India. Senior managers and the official documents from the Program Management Office consistently reported that offshore outsourcing was successful in reducing the company’s IT costs. But in...
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Purpose – Within an IT outsourcing relationship, transition represents a critical and complex phase that starts immediately after contract signing. Transition involves handing over outsourced activities from client firm to service provider firm and accompanies a new way of operating. The purpose of this paper is to determine and detail factors influencing the performance of transition phase wit...
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Global partnerships are forming to take advantage of the cost savings associated with offshoring as well as other strategic benefits. Not all information technology offshoring projects, however, are successful. Cost overruns, increased complexity and defective code cause organizations to rethink their offshoring strategy and their methods for managing these projects. In this paper, project mana...
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This article explores the IT offshore outsourcing phenomena and discusses the predictors of firm’s adoption level of offshoring practice. The authors draw on transaction cost economics, culture theories, integrated social contract theory, and institutional theory to examine the offshore outsourcing impetuses and investigate the related research issues. The multitheoretic lens highlights the int...
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Today countries such as India and China have thriving information technology (IT) industries performing projects that the US, Western Europe, and Japan have outsourced to take advantage of the substantially lower labor costs there. These countries have been able to service many small and large outsourced projects by deploying large numbers of workers skilled in the basics of IT. Although the cu...
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ژورنال
عنوان ژورنال: Information Systems Frontiers
سال: 2008
ISSN: 1387-3326,1572-9419
DOI: 10.1007/s10796-007-9061-4