Analisis Tingkat Kepuasan Pengguna Sistem Pembelajaran Daring Menggunakan Metode End User Computing Satisfaction

نویسندگان

چکیده

The Online Learning System (SPADA) is a system implemented by STIKes Hang Tuah Pekanbaru to create an effective and productive learning culture. In implementing this system, there are still some problems, such as features that do not work properly, the color of display too simple, many submenus in one menu, users feel confused when they run for first time, data processing process more time consuming several menus. which has been updated long time. addition, from beginning its implementation until now, no report can explain how level user satisfaction with SPADA at Pekanbaru. Therefore, analysis measurement was carried out determine make recommendations improvement management future. method used End User Computing Satisfaction or EUCS. This based on 5 dimensions, namely Content, Accuracy, Format, Ease Of Use, Timeliness. collecting study through interviews, observations distributing questionnaires 98 respondents using Simple Random Sampling technique. obtained were calculated SmartPLS version 3.3. Where results showed 70%, means satisfied SPADA. Furthermore, related problems complained about, researchers gave 6 improvements aim increase

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ژورنال

عنوان ژورنال: Building of Informatics, Technology and Science (BITS)

سال: 2022

ISSN: ['2684-8910', '2685-3310']

DOI: https://doi.org/10.47065/bits.v4i2.1865