ASSESSING THE APPLICABILITY OF SERVQUAL MODEL ACROSS HEALTH CARE SETTINGS IN DEVELOPING COUNTRIES
نویسندگان
چکیده
منابع مشابه
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Improving health care systems, while containing cost pressures, is a key policy challenge in most OECD countries. The recent economic and financial crisis has weighed heavily on fiscal positions – with gross government debt projected to exceed 100% of GDP in the OECD area by 2011 – and reinforced the need to improve public spending efficiency. Public spending on health care is one of the larges...
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ژورنال
عنوان ژورنال: Jurnal Aplikasi Bisnis
سال: 2008
ISSN: 1411-4054
DOI: 10.20885/jabis.vol7.iss8.art2