Chronological Evolution of the Information-Driven Decision-Making Process (1950–2020)

Abstract The decision-making process (DMP) is essential in organizations and has changed due to multidisciplinary research, greatly influenced by the progress information technologies computational science. This work’s objective analysing progressive interaction between DMP consequent breakthroughs how business conducted since 1950 recent times. Therefore, a chronological review of information-driven evolvement presented. major landmarks that defined technology generated, stored, managed, used for making better decisions, minimizing uncertainty gaining knowledge, are covered. findings showed even if current data-driven trends managerial decision have led competitive advantages opportunities, there still gap technological capabilities organizational needs. Nowadays, it been reported adoption solutions many companies faster than their capacity adapt at level. Aware this reality, “Circumplex Hierarchical Representation Organization Maturity Assessment” (CHROMA) model developed. tool makes possible evaluate whether management decisions using available data correctly optimizing systems.