Development and Pilot Evaluation of an Online Retrofit Decision-Making Tool for Homeowners

Many retrofit projects went wrong in the UK principally because of application inappropriate solutions, which resulted damp issues, with some leaving houses worse conditions than pre-retrofit. Various online tools were developed to inform homeowners about benefits retrofitting. Prior this study, little was known users’ evaluation these and effects calculator use. Furthermore, no tool aims raise awareness moisture risks a project. The originality study is develop evaluate an moisture-safe decision-making for homeowners. adopted methodology consisted two phases. Phase one aimed tool. In phase two, semi-structured interviews conducted results indicate that has been well received by significantly increased participants’ related Most participants considered eye-opener, while few them found it scary. However, did not result willingness invest energy efficiency measures. discouragement high investment costs long payback periods Based on our findings, we formulate set design recommendations improve proposed help calculators, general, overcome challenges.