Digital transformation, for better or worse: a critical multi?level research agenda
نویسندگان
چکیده
For better or worse, digital technologies are reshaping everything, from customer behaviors and expectations to organizational manufacturing systems, business models, markets, ultimately society. To understand this overarching transformation, paper extends the previous literature which has focused mostly on level by developing a multi-level research agenda for transformation (DT). In regard, we propose an extended definition of DT as “a socioeconomic change across individuals, organizations, ecosystems, societies that shaped adoption utilization technologies.” We suggest four lenses interpret phenomenon: individuals (utilizing adopting technologies), organizations (strategizing coordinating both internal external transformation), ecosystems (harnessing in governance co-producing value propositions), geopolitical frameworks (regulating environments embedded). Based these lenses, build at intersection between bright dark sides introduce PIAI framework, captures process perception, interpretation, action leads possible impact. The framework identifies critical consisting non-exhaustive list topics can assist researchers deepen their understanding phenomenon provide guidance managers policymakers when making strategic decisions seek shape guide DT.
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ژورنال
عنوان ژورنال: R & D Management
سال: 2022
ISSN: ['0033-6807', '1467-9310']
DOI: https://doi.org/10.1111/radm.12531