Examining the influence of multiple dimensions of authentic dining experiences

This study tested multiple constructs of authenticity (i.e. true-to-ideal, true-to-fact, and true-to-self) examined the structural relationships among perception, perceived value, positive emotions, revisit intentions. Gilmore Pine’s model suggests that is strongly related to customers’ trust. Customers tend perceive chain restaurants as more credible than independent restaurants. Thus, this contradicts widespread argument organizations reflect authenticity. Further investigation needed verify relationship between restaurant ownership type perception. Data were collected from 491 Chinese ethnic diners analyzed using a modeling analysis. All three dimensions significantly influence overall perceptions. Furthermore, individuals’ perceptions affect intentions through value emotions. Additionally, moderates effects on authentic dining experiences. restaurateurs should emphasize different uniquely positioned