Exploring Relations between Heritage Interpretation, Visitors Learning Experience and Tourist Satisfaction

Exploring Tourist Satisfaction with Mobile Experience Technology

[Abstract] Wireless access with handheld devices is a promising addition to the WWW and traditional electronic business. Handheld devices provide convenience, portable access, and large amounts of information to travelers. Tourism presents considerable potential for the use of new mobile technologies; however, limited research exists on mobile users’ perspectives with regard to satisfaction tow...

Assessing Tourist Experience Satisfaction with a Heritage Destination

Interpretation reduces ecological impacts of visitors to world heritage site.

Minimal-impact interpretation is widely used to reduce the ecological impacts of visitors to protected areas. We tested whether verbal appeals and/or role-model demonstrations of minimal-impact behavior by a trained guide reduced noise, litter, and trampling impacts on hiking trails in a subtropical rainforest. Interpretation did reduce impacts significantly. Different interpretive techniques w...

Visitors' engagement and authenticity: Japanese heritage consumption

Understanding the sense of authenticity of heritage attractions is important for tourism management and marketing because presentation, interpretation and verification has a direct bearing on motivations to visit and engage with heritage tourism sites. This paper establishes relationships among the concepts of culturally specific motivation, perception of authenticity, engagement and attendant ...

Combining Composition Technologies and EUD to Enhance Visitors' Experience at Cultural Heritage Sites

This paper illustrates our approach to enhance the visit experience of archeological parks. It exploits composition technologies, End-User Development and participatory design approaches, in order to allow different stakeholders to create, use and share Personal Information Spaces. Heterogeneous content can be combined and manipulated to satisfy different information needs, thus enabling person...