Formal Methods to Improve Public Administration Business Processes
نویسندگان
چکیده
منابع مشابه
Formal Methods to Improve Public Administration Business Processes
Starting from late 90’s the public administration has started to employ a quite relevant amount of its budget in developing ICT solutions to better deliver services to citizens. In spite of this effort many statistics show that the mere availability of ICT based services does not guarantee per se their usage. Citizens have continued to largely access services through “traditional” means. In our...
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ژورنال
عنوان ژورنال: RAIRO - Theoretical Informatics and Applications
سال: 2012
ISSN: 0988-3754,1290-385X
DOI: 10.1051/ita/2012002