Harnessing Cultural Competency to Implement Lean Six-Sigma (LSS): Lessons From Saudi Arabia

نویسندگان

چکیده

Both six-sigma and Lean focuses on a company culture characterized by increased customer satisfaction through continuous improvement, however, the path they follow to achieve that is not same. approaches, i. e., six sigma via Total Quality Management (TQM), sprang from same root; approaches in harnessing strategy, system, processes, employees are different --- uses people while technology driven system. Literature suggests six￾sigma should be sub-set of overall umbrella lean practices adopted company. In this study cultural aspects LSS implementation studied for Saudi Arabia. For successful assess their competencies. If adopted, management needs form teams both at level process level, there champion who will work as liaison between executive team implementation.

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ژورنال

عنوان ژورنال: American journal of business

سال: 2022

ISSN: ['1935-5181', '1935-519X']

DOI: https://doi.org/10.33423/ajm.v22i3.5670