Health Services Performance: Effectiveness and Efficiency (Book).

Health Services Quality and Management in Greece Efficiency and Effectiveness of NHS Secondary Health Care Units

The evaluation of the health units is based on the interpretation of a complex of evaluation dimensions and factors as soon as the verification of the casual relations among them. The principal factors for the evaluation of the health units are: efficiency, effectiveness and equity. The present Phd thesis suggests a feasible evaluation model for the hospital operation, which is based on measuri...

Efficiency, effectiveness and productivity of marketing in services

How can a service firm right-size marketing expenses and yet strive to maximize revenue? This paper represents the first attempt to model these efficiency and effectiveness issues using a 49-unit Asia–Pacific hotel chain as illustration. We employ a triangular DEA model with total expenses (controlling for number of rooms) as the raw input, marketing expenses as intermediate output/input and re...

Comparative Effectiveness Research in Health Services.

Probing Packets Efficiency and Effectiveness on Network Performance and Measurements

Quality of Service (QoS) has become more widely recognized as an important issue since network applications with real-time requirements have started to spread on a larger scale. Measuring QoS in the internet today is difficult as notions of what constitutes QoS vary. Additionally, service Level Agreements (SLA) between customers and network service providers are often poorly defined. Therefore,...

Book Review: 'Health Humanities and Applied Literature'

Health Humanities written by Paul Crawford, Brian Brown, Charley Baker, Victoria Tischler, and Brian Adams was first published in 2015 by Palgrave Macmillan, UK. The book is a result of many years of experience of work in the field and comes at a right time after the successful organisation of some international conferences on health humanities by Professor Paul Crawford, et al. in the precedin...