Leadership and Knowledge Management in an E-Government Environment
نویسندگان
چکیده
منابع مشابه
Leadership and Knowledge Management in an E-Government Environment
The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context. Specifically, we survey 1,100 employees of a medium-sized city government in the United States ...
متن کاملE-government and Knowledge Management
Summery Beginning from the e-government framework, this paper discusses the knowledge management for e-government development in significance and role. On this basis, the knowledge management conceptual model based on the e-government environment is setup, as well as the three sub-systems of the model, such as knowledge collection, knowledge arrangement and application, are analyzed.
متن کاملE-government, Good Governance and Knowledge Management
By way of critically examining the nexus between electronic government (e-government), service transformation and knowledge management, this paper explores the potential for better public sector governance and strengthened levels of relational trust between citizens and governments. Within such a context A specific objective of this paper is to examine strategies and mechanisms for knowledge ma...
متن کاملE-government, Good Governance and Knowledge Management
By way of critically examining the nexus between electronic government (e-government), service transformation and knowledge management, this paper explores the potential for better public sector governance and strengthened levels of relational trust between citizens and governments. Within such a context A specific objective of this paper is to examine strategies and mechanisms for knowledge ma...
متن کاملKnowledge Management in e-Government KMGov-2002
In this paper we demonstrate the methodology we used to build amodel of a one-stop public administration. We began with a field study, studyinga large public administration and surveying citizens. Having gathered fielddata, we processed it using summary cards and class descriptions that allowedus to show the types of services an administration can provide and to illustratedi...
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ژورنال
عنوان ژورنال: Administrative Sciences
سال: 2012
ISSN: 2076-3387
DOI: 10.3390/admsci2010063