Managing reverse exchanges in service supply chains

Managing Disruptions to Supply Chains

For as long as there have been supply chains, there have been disruptions, and no supply chain, logistics system, or infrastructure network is immune to them. Nevertheless, supply-chain disruptions have only recently begun to receive significant attention from practitioners and researchers. One reason for this growing interest is the spate of recent high-profile disruptions, such as September 1...

Amplification in Service Supply Chains

Evidence on the impact of amplification, or bullwhip, effects on supply chain performance has primarily been derived from studies in manufacturing industries. This paper reports on a case study from the telecommunication industry, aiming to analyze relevant root causes and associated counter-measures of the amplification phenomenon in service supply chains. Case findings confirm the occurrence ...

Managing RFID data in supply chains

The implementation of RFID leads to improved visibility in supply chains. However, as a consequence of the increased data collection and enhanced data granularity, supply chain participants have to deal with new data management challenges. In this paper, we give an overview of the current challenges and solution proposals in the area of data collection and transformation, data organisation and ...

Managing Disruption Risks in Supply Chains

T are two broad categories of risk affecting supply chain design and management: (1) risks arising from the problems of coordinating supply and demand, and (2) risks arising from disruptions to normal activities. This paper is concerned with the second category of risks, which may arise from natural disasters, from strikes and economic disruptions, and from acts of purposeful agents, including ...

Managing bullwhip induced risks in supply chains