Measuring Students' Perception of Classroom Quality in Private Universities in Ogun State, Nigeria Using SERVPERF
نویسندگان
چکیده
منابع مشابه
Awareness and Perception of Plagiarism of Postgraduate Students in Selected Universities in Ogun State, Nigeria
Plagiarism undoubtedly constitutes a seemingly imperceptible threat to the growth of genuine global scholarship. The understanding of various perspectives of the phenomenon is critical to finding a lasting solution. It is against this background therefore, that the study investigated awareness and perception of plagiarism of postgraduate students in selected Universities in Ogun State Nigeria. ...
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با به کار گیری روش گفتما ن شنا سی در تحقیق حا ضر گفتا ر میا ن آموزگا را ن و زبا ن آموزا ن در کلا سهای زبا ن انگلیسی در ایرا ن مورد بررسی قرار گرفت. ا هداف تحقیق عبا رت بودند از: الف) شنا سا ئی سا ختارهای ارتبا ط گفتا ری میا ن معلمین و زبا ن آموزا ن ب) بررسی تا ثیر نقش جنسیت دبیرا ن و زبا ن آموزان بر سا ختا رهای ارتبا ط گفتا ری میا ن آنها پ) مشخص کردن اینکه آ یا آموزگاران غا لب بر این ارتبا ط گف...
Measuring Service Quality with SERVPERF
SERVPERF, the performance component of the Service Quality scale (SERVQUAL), has been shown to measure five underlying dimensions corresponding to Tangibles, Reliability, Responsiveness, Assurance, and Empathy (Parasuraman, Zeithaml, & Berry, 1988). This paper describes a validation study, employing four different datasets, of a shortened 15-item version of the SERVPERF scale to be called SERVP...
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ژورنال
عنوان ژورنال: Mediterranean Journal of Social Sciences
سال: 2016
ISSN: 2039-9340,2039-2117
DOI: 10.5901/mjss.2016.v7n2p318