Measuring Website Quality using Service Quality and User Satisfaction Dimensions: A Conceptual Framework
نویسندگان
چکیده
The study aimed to develop a conceptual framework for measuring the website quality of public sector organizations through users' feedback on service and satisfaction. methodology involved full review previous studies user satisfaction evaluation models. highlighted need further research explore organizations’ from perspectives. A was proposed using sequel
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ژورنال
عنوان ژورنال: Journal of Computer Science
سال: 2022
ISSN: ['1552-6607', '1549-3636']
DOI: https://doi.org/10.3844/jcssp.2022.674.686