Patient Satisfaction Survey as a Tool Towards Quality Improvement
نویسندگان
چکیده
منابع مشابه
Patient satisfaction survey as a tool towards quality improvement.
Over the past 20 years, patient satisfaction surveys have gained increasing attention as meaningful and essential sources of information for identifying gaps and developing an effective action plan for quality improvement in healthcare organizations. However, there are very few published studies reporting of the improvements resulting from feedback information of patient satisfaction surveys, a...
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In the face of budgetary limitations in organizations, identifying critical facilities for investing in quality improvement plans could be a sensible approach. In this paper, hierarchical facilities with specified covering radius are considered. If disruption happens to a facility, its covering radius will be decreased. For this problem, a bi-objective mathematical formulation is proposed. Crit...
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Division of Pulmonary Medicine, Department of Pediatrics, Virginia Commonwealth University, Children’s Hospital of Richmond, Richmond, Virginia, USA Cystic Fibrosis Foundation, Bethesda, Maryland, USA Leadership Preventive Medicine Residency Program, Dartmouth Hitchcock Medical Center, Hanover, New Hampshire, USA Departments of Medicine and Pediatrics, University of Washington, Seattle, Washing...
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ژورنال
عنوان ژورنال: Oman Medical Journal
سال: 2014
ISSN: 1999-768X,2070-5204
DOI: 10.5001/omj.2014.02