Perceptions about the ISO 9000 (2000) quality system standard revision and its value: the Dutch experience
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چکیده
منابع مشابه
ISO 9000 quality system certification and its impact on product and process innovation performance
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چکیده ندارد.
An examination of ISO 9000:2000 and supply chain quality assurance
ISO 9000:2000 is the latest version of the quality standard developed by the International Organization for Standardization (ISO). The standard aims to evaluate a firm’s ability to effectively design, produce, and deliver quality products and services. This version of the standard tries to enhance customer satisfaction by including more top-management involvement and continual improvement. Desp...
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ژورنال
عنوان ژورنال: International Journal of Quality & Reliability Management
سال: 2005
ISSN: 0265-671X
DOI: 10.1108/02656710510577189