Performance of Public Procurement Goods and Services Units in Ogan Ilir Regency

This paper examines the performance of Public Procurement Goods/Services Units in Ogan Ilir Regency based on balanced scorecard. Balanced scorecard has four perspectives, namely customer, internal business process, learning and growth financial perspectives. The research method used is descriptive quantitative. Data were obtained through a rating scale questionnaire from 140 respondents consisting 21 119 customers using PLS-SEM. results showed that UKPBJ high with processes perspective have significant effect whereas does not significantly influence Ilir. Based findings there are weaknesses advice dimension (customer) innovation (internal process) advantages perspective, its suggest to maintains employee discipline, responsiveness developing innovations continuously improved public procurement service, maintaining accountability, prioritizing employees who ability field accelerating transformation functional profession goods/services.