Relationships between Nurses’ Resilience, Emotional Labor, Turnover Intention, Job Involvement, Organizational Commitment and Burnout
نویسندگان
چکیده
منابع مشابه
Relationships between emotional labor, job performance, and turnover☆
Article history: Received 3 December 2010 Available online 4 March 2011 The present study investigates the relationship between the emotional labor strategies surface acting and deep acting and organizational outcomes, specifically, employees' overall job performance and turnover. Call center employees from two large financial service organizations completed an online survey about their use of ...
متن کامل[Association between Emotional Labor, Emotional Dissonance, Burnout and Turnover Intention in Clinical Nurses: A Multiple-Group Path Analysis across Job Satisfaction].
PURPOSE This study was conducted to investigate the influence of emotional labor, emotional dissonance, and burnout on nurse's turnover intention and examine the effect of job satisfaction on the relationships among emotional labor, emotional dissonance, burnout, and turnover intention. METHODS The sample consisted of 350 nurses recruited from 6 general hospitals in 2 cities in Korea. A multi...
متن کاملWork Values, Job Involvement, and Organizational Commitment in Taiwanese Nurses
Employees’ belief in the traditional work ethics of hard work and diligence as virtues in their own right has significantly declined in recent times in Taiwan. Job involvement as a mediator of the influence of work values on organizational commitment remains unclear, and needs to be explored in a non-western work context. In addition, the degree of organizational commitment has not been shown t...
متن کاملThe Impact of Transformational Leadership Style on Nurses' turnover intention: Employer Branding, Job engagement and Organizational Commitment Mediating Role
Introduction: Expert employees’ turnover such as experienced nurses in hospitals is a problem that disrupts the growth of hospitals and is a serious problem for managers seeking to hire, maintain and utilize human capital. Aim: The purpose of this study is to investigate the effect of transformational leadership style on turnover intention, with emphasis on the mediating role of job engagement,...
متن کاملModerate Effect of Job Commitment on the Relationship between Employees' Emotional Labor and Burnout
Emotional Labor has important effect on jobs which contact people frequently, such as teachers, salespersons and so on. It is necessary to explore the circumstances of emotional labor about these special jobs. This study tested the impact of emotional labor on job burnout with the methods of interview and questionnaire survey, and explored the moderate effect of job commitment on the relationsh...
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ژورنال
عنوان ژورنال: Indian Journal of Science and Technology
سال: 2016
ISSN: 0974-6846,0974-5645
DOI: 10.17485/ijst/2016/v9i46/9523941