Service Quality - Determining Factors
نویسندگان
چکیده
منابع مشابه
Factors Determining E-Learning Service Quality
Use of e-learning programs has been expanding, owing in part to the high demand for education, particularly in developing countries. The success, however, of these programs shows varied results. Very little research addresses the issue of e-learning service quality in higher education environment. Therefore, it has become vital to assess the quality of e-learning offerings, as it is critical to...
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Background The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context. Methods Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...
متن کاملFactors Affecting Medical Service Quality
BACKGROUND A better understanding of factors influencing quality of medical service can pinpoint better strategies for quality assurance in medical services. This study aimed to identify factors affecting the quality of medical services provided by Iranian physicians. METHODS Exploratory in-depth individual interviews were conducted with sixty-four physicians working in various medical instit...
متن کاملFactors influencing healthcare service quality.
BACKGROUND The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context. METHODS Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...
متن کاملfactors influencing healthcare service quality
background the main purpose of this study was to identify factors that influence healthcare quality in the iranian context. methods exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in iranian hea...
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ژورنال
عنوان ژورنال: Socialinė teorija, empirija, politika ir praktika
سال: 2015
ISSN: 2345-0266,1648-2425
DOI: 10.15388/stepp.2001.0.8505