Survey aims to capture patient experience

Postanesthesia care 'action plan' aims to ensure optimal patient safety.

A Survey on Factors Contributing to Hospital Patient Readmission

Background and Objectives: Patient readmission is an important criterion in performance evaluation of healthcare settings. Identifying the causes of the readmissions would help the policymakers in designing strategies for efficient management of health facilities. This stud aimed to explore factors contributing to readmission by sampling from an Iranian hospital. Methods: Clinical records of ...

A Refined Experience Sampling Method to Capture Mobile User Experience

Introduction Research on mobile technology has evolved rapidly during the last years stimulated by the market growth in this sector. However, research in this field has not grown harmonically, and the methodologies used were often not designed for the challenges posed by mobility. In most of the cases, researchers conducting experiments with mobile devices adapted methods, which were not mobile...

Minority ethnicity patient satisfaction and experience: results of the National Cancer Patient Experience Survey in England

OBJECTIVES This study sought to explore the differential patient satisfaction reported by patients with cancer who are from ethnic minority backgrounds, examining patient-reported experience of interacting with medical and nursing staff. SETTING As a secondary analysis, we collated data collected over two consecutive annual rounds of the National Cancer Patient Experience Survey (NCPES) from ...

Patient experience of access to primary care: identification of predictors in a national patient survey

BACKGROUND The 2007/8 GP Access Survey in England measured experience with five dimensions of access: getting through on the phone to a practice, getting an early appointment, getting an advance appointment, making an appointment with a particular doctor, and surgery opening hours. Our aim was to identify predictors of patient satisfaction and experience with access to English primary care. M...