The Link between Business Process Management and Quality Management
نویسندگان
چکیده
منابع مشابه
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15 صفحه اولBusiness Process Quality Management
During the past 25 years, research in the field of business process management as well as the practical adoption of corresponding methods and tools have made substantial progress. In particular, this development was driven by the insight that well-managed business processes enable organizations to better serve their stakeholders, save costs and, ultimately, realize competitive advantage. It is ...
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Companies face the challenge to effectively and efficiently perform their business processes as well as to guarantee their continuous operation. To meet the economic requirements, companies predominantly apply business process management concepts. The substantial consideration of robustness and continuity of operations is performed in other domains such as risk or business continuity management...
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The first IT-applications were supporting the more functional domains in an organisation and were islands in the organisation. Afterwards came other domains and the need of integration of all these functional applications became a critical issue for the management of the organisation. With the hype around Business Process Reengineering and the raise of Internet, more specifically e-Business, th...
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ژورنال
عنوان ژورنال: Journal of Risk and Financial Management
سال: 2020
ISSN: 1911-8074
DOI: 10.3390/jrfm13100225