The Moderating Effect of Perceived Risk on Users’ Continuance Intention for FinTech Services

The study’s aim is to investigate how FinTech users’ perceived risk influences their continuance intention use services. new model, which was based on the Expectation Confirmation Model, created achieve aim. Partial Least Square Structural Equation Model used proposed model and relationship between adopted constructs. sample consists of 802 individual survey responses from northern India April June 2022. explains 45.4% variance in users, significantly influenced by usefulness satisfaction. Furthermore, risk, as a moderator, moderates through satisfaction confirmation. However, found have an insignificant moderating effect well intention. findings provide insights service providers about factors that influence intent continue using