Towards a Theory of Pure Procedural Climate Justice

Procedural justice, ethical climate and service outcomes in restaurants

The literature suggests that ethical climate may actually contribute to organizational success by enhancing employee performance. Ethical climate is considered to be highly relevant to the hospitality industry, since it enhances service-providers’ contact with customers. This study reinforces previous researches by exploring the relationships between ethical climate, service, and customer satis...

Procedural Justice and Innovation: Does Procedural Justice Foster Innovative Behavior?

The influence of procedural justice on intended innovative behavior was studied in a sample of students and employees. Although earlier studies suggests that procedural justice increases innovation-related behavior such as spontaneous cooperation, so far systematic research is scarce. Results indicated that the provision of voice increased participants’ intention to show innovative behavior suc...

Procedural justice as autonomy regulation.

The present research investigated the relation between autonomy (i.e., freedom of choice) and procedural justice. Three studies tested the hypothesis that people would be particularly sensitive to the fairness of decision-making procedures when they experience deprivation of autonomy needs. Study 1 indicated that procedural justice judgments indeed were influenced more strongly by variations in...

Climate Justice

The Imp Act of Community Violence and an Organization's Procedural Justice Climate on Workplace Aggression

This study contrasts community violence and an organization's procedural justice climate (or lack thereof) as explanations for employee-instigated workplace aggression in the geographically dispersed plants of a nationwide organization. The findings showed that violent crime rates in the community where a plant resided predicted workplace aggression in that plant, whereas the plant's procedural...