Willing to wait?: The influence of patient wait time on satisfaction with primary care
نویسندگان
چکیده
منابع مشابه
The Influence of Wait Time on Patient Satisfaction in the Orthopedic Clinic
INTRODUCTION Patient satisfaction is of increasing importance in the delivery of quality healthcare and may influence provider reimbursement. The purpose of this study is to examine how patient wait time relates to their level of satisfaction and likelihood to recommend an orthopedic clinic to others. METHODS A retrospective analysis was performed on standardized new patient survey data colle...
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BACKGROUND This study set out to identify patterns in the causes of waits and wait-related satisfaction. METHODS We conducted qualitative interviews with urban, semi-urban, and rural patients (n = 60) to explore their perceptions of the waits they experienced in the detection and treatment of their breast, prostate, lung, or colorectal cancer. We asked participants to describe their experienc...
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It becomes increasingly common for governments, service providers and specialized data aggregators to systematically collect traces of personal communication on the Internet without the user’s knowledge or approval. An analysis of these personal traces by data mining algorithms can reveal sensitive personal information, such as location data, behavioral patterns, or personal profiles including ...
متن کاملA Study on Tolerable Waiting Time: How Long Are Web Users Willing to Wait?
The WWW has become an important channel for information access, electronic commerce, and publication. With an exponential increase in the number of Web users and the popularity of multimedia technology, users often face a long waiting time for downloading Web pages. Although various technologies and techniques have been implemented to alleviate the situation and to comfort the impatient users, ...
متن کاملImproving Wait Times to Care for Individuals with Multimorbidities and Complex Conditions Using Value Stream Mapping
Background Recognizing the significant impact of wait times for care for individuals with complex chronic conditions, we applied a LEAN methodology, namely – an adaptation of Value Stream Mapping (VSM) to meet the needs of people with multiple chronic conditions and to improve wait times without additional resources or funding. Methods Over an 18-month time period, staff applied a patient-cen...
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ژورنال
عنوان ژورنال: BMC Health Services Research
سال: 2007
ISSN: 1472-6963
DOI: 10.1186/1472-6963-7-31