Analysing quality with generalized kinetic methods
نویسندگان
چکیده
A mathematical structure is developed with the aim of analysing the time evolution of the quality of a composite system such as a medical service inside an hospital. The approach belongs to the so-called Generalized Kinetic Theory, and consists of a set of balanced statistical equations on the probability distribution functions of the system populations over a state variable that represents the perceived quality. Internal and external actions are taken into account by means of direct interactions and ensemble terms. The mathematical framework is developed for a general setting. As a particular case, a model is suggested with reference to the quality of a specific medical service. c © 2008 Published by Elsevier Ltd
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عنوان ژورنال:
- Mathematical and Computer Modelling
دوره 47 شماره
صفحات -
تاریخ انتشار 2008