Design Principles for E-Government Architectures

The paper describes a holistic approach for the design of egovernment platforms. It defines principles for architecting a system which must sustain the entire e-government activity of a mid-level public authority (Geneva). The four principles are: Legality, Responsibility, Transparency, and Symmetry. The principles speak to policymakers and to users. They also lead to usable and coherent architectural representations at all levels of responsibility of a project, i.e. the client, the designer and the builder. The approach resulted in deploying multipartite, distributed public services, including legal delegation of roles and the outsourcing of non mandatory tasks through PPP on an e-Government platform that will support a threefold increase in services yearly until 2012. In this sense, as well as in its daily operation, the system is a success.