UPK Best Practices for Implementation and Upgrade Projects - Oracle White Paper

EXECUTIVE OVERVIEW Oracle's User Productivity Kit (UPK) is an excellent tool for on-demand training. Organizations that work with UPK realize immediate benefits in the area of training documentation development and delivery. Unfortunately, most organizations have not yet realized the full potential of UPK as a tool that can support every phase of the software lifecycle, including application implementation and/or upgrade projects. Many organizations recognize UPK as the leading industry tool to accomplish end-user training and provide application transaction simulations – but the real value of UPK goes far beyond that.