ATSERO Method: A Guideline for Business Process and Workflow Modeling within an Enterprise

In the fields of business process and workflows modeling, a wide range of techniques have been defined and used. Despite the popularity of some of them, there is no consensus on the modeling standards and concepts. However, there are many perspectives that need to be taken into consideration for a better management of workflows within an enterprise such as process, organization, information, operation and the quality of service. In this paper, a new approach, so called ATSERO Method, is proposed. The method is based on Formal Method, Domain and Requirement Engineering, is presented. This method describes several salient concepts inherent in the understanding of these perspectives. This method may be considered as a guideline in business process and workflow modeling and also allows organizations to deal with the competitive pressure of the network economy and to improve the quality of service for the satisfaction of different stakeholders.