Implementation of an electronic health records system in a small clinic: the viewpoint of clinic staff

Pascale Carayon*, Paul Smith, Ann Schoofs Hundt, Vipat Kuruchittham and Qian Li Center for Quality and Productivity Improvement, University of Wisconsin-Madison, Madison, WI, USA; Department of Industrial and Systems Engineering, University of Wisconsin-Madison, Madison, WI, USA; Department of Family Medicine, University of Wisconsin Medical School, WI, USA; University of Wisconsin Medical Foundation, WI, USA; College of Public Health, Chulalongkorn University, Bangkok, Thailand; Center for Quality and Productivity Improvement, University of WisconsinMadison, WI, USA