Designing and Implementing e-Government: Key Issues, Best Practices and Lessons Learned

ISG e-Government Practice in collaboration with IT Strategic Learning Center, e-Development Thematic Group, GICT, PREM, WBI and other partners delivered a very successful two-day training workshop for Bank staff and clients on April 26-27, 2005 during PREM Learning Week on "Designing and Implementing e-Government: Key Issues, Best Practices and Lessons Learned". The workshop brought together some 90 participants in Washington DC and over 200 participants in Azerbaijan, Rwanda, Costa Rica, Moldova, and other countries connected via videoconference or live Internet broadcast. Over 30 distinguished speakers shared their insights on the role of egovernment in enabling the overall development agenda and specific policy objectives, such as public sector transparency and efficiency, improved public service delivery, private sector-led growth, and empowerment of the poor.