Assessing patient experiences of providers' cultural competence and health literacy practices: CAHPS Item Sets.
نویسندگان
چکیده
The supplement to the September 2012 issue of Medical Care [1] focuses on the development and evaluation of new questions, or "item sets," for use with the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys. The supplement is dedicated to the late Chuck Darby, who was a founding father of CAHPS. All 12 articles are freely available at: http://journals.lww.com/lww-medicalcare/toc/2012/09002 [1].
منابع مشابه
The Consumer Assessment of Healthcare Providers and Systems (CAHPS) cultural competence (CC) item set.
BACKGROUND There is a need for reliable and valid measures of cultural competence (CC) from the patient's perspective. OBJECTIVE This paper evaluates the reliability and validity of the Consumer Assessments of Healthcare Providers and Systems (CAHPS) CC item set. RESEARCH DESIGN Using 2008 survey data, we assessed the internal consistency of the CAHPS CC scales using the Cronbach α's and ex...
متن کاملAnalysis & commentary. Measuring patient experience as a strategy for improving primary care.
Patients value the interpersonal aspects of their health care experiences. However, faced with multiple resource demands, primary care practices may question the value of collecting and acting upon survey data that measure patients' experiences of care. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) suite of surveys and quality improvement tools supports the systematic coll...
متن کاملUnderstanding the Reporting Practices of CAHPS® Sponsors
This article examines the reporting of Consumer Assessment of Healthcare Providers and Systems (CAHPSO) consumer experience data by sponsors, those that fund data collection and decide how information is summarized and disseminated. We found that sponsors typically publicly reported comparative data to consumers, employers, and/or purchasers. They presented health plan-level data in print and o...
متن کاملPossibilities for Shortening the CAHPS Clinician and Group Survey.
BACKGROUND The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group adult survey (CG-CAHPS) includes 34 items used to monitor the quality of ambulatory care from the patient's perspective. CG-CAHPS includes items assessing access to care, provider communication, and courtesy and respect of office staff. Stakeholders have expressed concerns about the length of the ...
متن کاملThe knowledge, efficacy, and practices instrument for oral health providers: a validity study with dental students.
Valid and reliable instruments to measure and assess cultural competence for oral health care providers are scarce in the literature, and most published scales have been contested due to a lack of item analysis and internal estimates of reliability. The purposes of this study were, first, to develop a standardized instrument to measure dental students' knowledge of diversity, skills in cultural...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
- Medical care
دوره 50 9 Suppl 2 شماره
صفحات -
تاریخ انتشار 2012