Stationary Analysis of Geo/Geo/1 Queue with Two-Speed Service and the Optimal Switching Threshold for the Service Rate

This paper considers a Geo/Geo/1 queueing system with infinite capacity, in which the service rate changes depending on the workload. Initially, when the number of customers in the system is less than a certain threshold L, low service rate is provided for cost saving. On the other hand, the high service rate is activated as soon as L customers accumulate in the system and such service rate is preserved until the system becomes completely empty even if the number of customers falls below L. The steady-state probability distribution and the expected number of customers in the system are derived. Through the first-step argument, a recursive algorithm for computing the first moment of the conditional sojourn time is obtained. Furthermore, employing the results of regeneration cycle analysis, the direct search method is also implemented to determine the optimal value of L for minimizing the long-run average cost rate function.